NMC (as defined in Article 10 (Contact with NMC) below and hereinafter also referred to as “we” and “us”) respects your privacy and ensures that your personal data are handled with due care. In general, NMC does not share your personal data with third parties without your consent, unless this is part of the service that NMC performs for you.
Below is an explanation regarding all of NMC’s websites, including newmediacorporation.net, newmediacorporation.nl, inlimburg.tv and the websites for on-line Information Provisioning and/ or Registration for Events with various url’s (the “Websites”), the mobile applications that are linked to the above websites and the EventApp (the “Apps”) and the products linked to those Apps and Websites (such as transponders, the “Products”) and how we process the personal data that we receive from you via the Websites, Apps or Products.
Article 1 – How do we collect your personal data and on which legal basis?
NMC and/ or its service provider(s) collect your personal data in the following situations, among others, but not limited to:
- when you visit one of the Websites, including hosted websites for Event Information and/ or -Registration (those can have various url’s);
- when you use one of the Apps;
- when you use one of the Products that allow the collection of data from you (e.g. transponders);
- when you contact NMC, e.g. by email, using a contact form or by telephone;
- when you register for the digital newsletter;
- when you place an order via the web shop on the Websites;
- when you open or use an account via the Websites or Apps;
- when you take part in a public forum on the Websites or via the Apps;
- when you submit, post and/ or upload any Contribution in any form via any Medium and/ or any Channel;
- when you participate in, perform in, view, witness, and/ or attend an Event and/ or any publicly accessible location and/ or venue where and/ or of which NMC is capturing, recording, filming, televising, distributing, registering, publicizing, editing, archiving, streaming, webcasting, cablecasting and/ or broadcasting audio-visual materials and/ or any other form(s) of content;
- When you take part in an Event, and the Event Organizer uses NMC and/ or services of NMC’s service provider(s) for measuring, recording, storing and publication of Event Result and other Event related content and/ or information.
Where NMC, and/ or one of its service providers process your personal data, it does so on the following legal basis:
- performance of a contract with you (or taking steps at your request prior to entering into a contract with you);
- compliance with a legal obligation(s) of NMC and/ or its service provider(s);
- our legitimate interests, which include but are not limited to (i) our commercial and marketing interests, (ii) our interests in providing, maintaining and improving our services and customer experience, (iii) our interest in combating fraud, abuse and security or technical issues with our services, (iv) our interest in performing (statistical) research, and (v) our interest in enforcing or investigating (potential) legal claims; and
- your consent (and – if applicable -, your explicit consent (e.g. in relation to health data)).
Article 2 – What personal data do we collect and for what purpose?
a. Visit to Websites and Apps in general
When you visit the Websites or use the Apps, our servers and/ or servers of our service provider(s) automatically store information, such as your URL, IP address, browser type and language and device type, and the date and time of the visit. We use this information for statistical reasons only.
General visit data and click behavior on the Websites are monitored to allow us to improve the services to you, to optimize the layout of the Websites, to improve the provision of information to you, to combat fraud and for statistical purposes.
b. Contact with NMC
When you contact NMC, for instance with a request for information or when filing a complaint in accordance with Article 6, NMC records personal data that you provide to us. This is limited to your name, contact details, and information provided by you in relation to your information need or complaint. This information is used to answer your information request or settle your complaint. We record this data, because you are making inquiries with us. We also use information relating to complaints in order to improve our services and customer experience.
When you place an order via the web shop on one of the Websites or the Apps for certain products or services offered by NMC, you must provide us with the following data, so that NMC can execute the order:
- contact details;
- email address;
- delivery address; and
- payment information.
The payment information is not stored by NMC; NMC shares this information with a service provider/ an external payment provider (while applying appropriate safeguards that protect your privacy – especially to the extent such external payment provider(s) is located outside of the EEA) after which the payment information cannot be accessed by anyone else. The other order information as listed above is stored only in the NMC and/ or the service provider(s)’ accounting files and kept there for administrative and fiscal reasons.
When you give your email address to us, for example in opening an account, or placing an order, or contact us for information, you may register for our newsletter, that we send from time to time. We may also send you our newsletter if you previously made any purchase with us. You can unsubscribe from the newsletter at any time by clicking the unsubscribe button at the bottom of the newsletter or by stating that in your account
e. Accounts (for training)
You may open an account on the Websites and via the Apps. The purpose of these accounts is to record information on your event, activities, sport, yourself (as set out below) and your training data. These accounts are accessible for you, i.a. for you to look at these results, via the Websites and Apps.
To open an account, you must provide us with one or more of the following personal data:
- username (chosen by you);
- password (chosen by you); and
- email address.
Optionally, you may also provide us with the following personal data via your account: your first name and surname, photographs and other visual material, your place of residence, date of birth, website, gender, reviews, blogs, data on your health, the location of a competition, performance and other personal data, such as equipment, personal calendar, coach and friends. Again, this is all optional.
You can link your account to a mobile device and/or to a transponder, that you have purchased at, via or through NMC or one of its service providers. This equipment can send training information to your account.
There are two ways of collecting data:
- – Your mobile device collects data, such as date, distance, time, route (using a GPS signal); you can see
the information in the App and on the Website; and
- – Your transponder connects to the timing system connected to the track on which you perform your sport. The timing systems sends information, such as date, number of laps, lap times to the Website and the App, where you can see it.
You are in full control on who to show this information. You can share it with whomever you want to; you also can hide all information, if you choose to do so.
If you register via a third party, such as, but not limited to Facebook, we and/ or our service provider(s) receive data about you from said third party to open and activate your account, such as name, date of birth, address, gender. NMC and/ or our service provider(s) never actively share any information with Facebook or any other social media.
NMC and/ or our service provider(s) keep this information until you close the account; then it is deleted. You can always request to delete accounts by emailing to pr[email protected] accordance with Article 6.
f. Event Registration
NMC and/ or its service provider(s) offer the service Event Registration to Event Organizer and you as a participant. NMC and/ or its service provider(s) act on behalf of the Event Organizer, as data processor.
When you wish to register for an Event, you must provide us with the following data:
- contact and address details;
- email address; and
- payment information.
The payment information is not stored by NMC; NMC shares this information with a service provider/ an external payment provider (while applying appropriate safeguards that protect your privacy – especially to the extent such external payment provider is located outside of the EEA) after which the payment information cannot be accessed by anyone else. NMC and/ or its service provider(s) transfer the other information listed above to the Event Organizer, to enable them to contact you for the organization of the Event, for example to send you Event information, your start number and other items for the Event.
When you participate in an Event, you shall appear in the official Event Result, which stipulates your name, city, name of the race, achieved result (position, time, distance) and in some cases gender and age (if that event makes a distinction on those categories).
NMC offers the service EventApp to Event Organizer and you as a participant. NMC and/ or its service provider(s) act on behalf of the Event Organizer, as data processor.
In the EventApp, the Event Organizer can share any relevant information with you. You can choose to download the App on your mobile device, if you wish to receive that information.
The EventApp uses technologies that make it possible to establish your exact location at any time during a sports event (live tracking) by receiving signals on time lines on the track which are read by your device and/or transponder (i.e. the chip or tag worn by you) during the course of the event. We record this information in a file and publish it via the EventApp. As a result, all spectators of the event can track your location. If you wish to limit the number of people with access to this information, please link your account to the Live Tracking section in the EventApp. You can then control the Live Tracking service at any time via your account (settings). When you add a pin code to it, your exact location can only be tracked in real time by spectators to whom you have supplied the pin code (such as family and friends, or nobody at all if you do not share the pin code with anyone). After each Event, NMC and/ or its service provider(s) will delete the relevant Live Tracking information.
An Event Organizer can arrange for Photo/Video services during the Event. As part of this service, you may be recorded while participating in the Event and footage of you (pictures or videos) may be visible on screens at the Event, in the EventApp and via i.a. internet-television, livestreaming, cablecasting and broadcasting. Please contact the Event Organizer should you wish to be excluded from this service.
h. Event Results (Websites and Apps)
NMC and/ or its service provider(s) offer the service Event Results to Event Organizers and you as a participant. NMC and/ or its service provider(s) act on behalf of the Event Organizer, as data processor.
The Event Organizer can publish Event Results on a Website or App hosted by NMC and/ or its service provider(s). If you participate in such an Event, you shall appear in the official Event Result, which stipulates your name, city, name of the race, achieved result (position, time, distance) and in some cases gender and age (if that event makes a distinction on those categories).
Also, during a sports event, transponder technology may be used that make it possible to show live timing during an Event. This information is limited to your name (the name you have used to register for that Event), date of the event, lap times and your position in the race. After each Event, NMC and/ or its service provider(s) will delete the relevant live timing information.
If you wish to be excluded from the Event Results you need to contact the Event Organizers. Or you can email [email protected], after which NMC will send your request to the Event Organizer.
Article 3 – Retention Period
To the extent NMC and its service providers process personal data at the instruction of the Event Organizer, NMC and its service providers will delete that information at the instruction of the Event Organizer.
You, as a participant can always request deletion of your personal data in accordance with article 6.
Article 5 – Security
NMC and its service providers apply a security level to the processing of the personal data that suffices, within the possibilities of current technology, to avoid unauthorized access, alteration, publication or loss of your personal data.
The security of your personal data is dependent on your account data (username and password) being kept secret. You yourself must arrange for that by handling your account data with due care and never making them available to a third party.
Article 6 – Rights of access and erasure & complaints
All personal data, that is stored in an account (as described in article 2), you can inspect and update by logging into your account. You may at any time request for access to your data at NMC or rectification or erasure of your personal data or restriction of processing of your personal data, via the [email protected] email address. You also have the right to data portability of your personal data.
NMC and/ or its service providers may be required by law to keep certain personal data, such as accounting records. NMC and/ or its service providers cannot remove or update those personal data at your request. Please bear in mind that, after we update or remove your data at your request, those data may be present in our backups of the all data as described in article 2 for some time until those backups are also deleted. NMC and/ or its service providers will never share any backup information.
If you have a concern or a complaint about the processing of your personal data, you can contact NMC via the [email protected] address. You also have the right to lodge a complaint with a competent supervisory authority (for the Netherlands: Autoriteit Persoonsgegevens) if you consider that the processing of personal data relating to you infringes your rights under applicable law.
Article 7 – Third parties
We do not pass on your personal data to a third party without your consent, unless:
- – the performance of the agreement between you and/ or via NMC so requires, for instance due to the payment for or delivery of the products you have ordered;
- – NMC is required by law or in an emergency to pass on your personal data to public authorities; or
- – if a reorganization or a transfer of business activities takes place at NMC as a result of which NMC is required to hand over personal data to another organization.
Article 8 – Determine what you do and do not wish to share with others
Your account can be used in NMC’s various sports communities. You yourself can state in your account which data may or may not be visible to others (your coach, friends or other users) who also use the sports community in question. In the standard setting other parties have access to your username, photograph and competition data. Only your coach and the other users (friends) that you have accepted have access to your training data and health measurements (that you upload yourself); other third parties do not have access to those data in the standard setting.
Article 9 – Third-party privacy policies
Article 10 – Contact with NMC
Name: New Media Corporation B.V.
Attention: Data Protection Officer
Address: Molensingel 73, 6229PC, Maastricht, the Netherlands
E-address: [email protected]
Chamber of Commerce no.: 65853474
Article 11 – Amendments